Shipping policy

Shipping Policy

Last Updated: August 30, 2026

Thank you for shopping with Mystik Magik Spiritual Shop. We appreciate every order and take care to package our handcrafted and spiritual products securely.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing Time

Because many of our products are handmade, made in small batches, or prepared specifically after an order is placed, processing time may vary.

Most in-stock orders are processed within 3–7 business days.

Custom, personalized, and made-to-order products may require additional processing time depending on the complexity of the order. Estimated processing times for custom items will be provided when possible.

Business days do not include weekends or federal holidays.

During holidays, sales, product launches, or periods of unusually high order volume, processing times may be longer.

Please note that processing time is separate from shipping time.

2. Shipping Methods and Delivery Times

Available shipping options and estimated delivery times will be displayed at checkout whenever possible.

After your order has been processed and transferred to the shipping carrier, delivery times are controlled by the carrier.

Typical delivery estimates may vary depending on:

Shipping destination
Carrier selected
Weather conditions
Holidays
Carrier delays
Other circumstances outside our control

Shipping estimates are not guaranteed delivery dates unless specifically stated by the shipping carrier.

3. Shipping Costs

Shipping costs are calculated based on factors such as:

Package weight
Package size
Shipping destination
Selected shipping method
Carrier rates

The total shipping cost will be displayed during checkout before payment is completed.

Mystik Magik Spiritual Shop may occasionally offer free shipping promotions or discounted shipping. Any promotional terms will be clearly stated at the time of the offer.

4. Order Tracking

When tracking is available, customers will receive shipping confirmation and tracking information after their order has been shipped.

Please allow 24–48 hours for tracking information to update after the shipping label has been created or the package has been accepted by the carrier.

Tracking updates are controlled by the shipping carrier and may occasionally experience delays.

5. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your address before submitting your order.

If you notice an error, contact us as soon as possible.

We will make reasonable efforts to update an address before the order is shipped, but address changes cannot be guaranteed once an order has entered processing or has been transferred to the shipping carrier.

Mystik Magik Spiritual Shop is not responsible for orders delivered to an incorrect address provided by the customer.

6. Returned Packages

Packages may be returned to us because of:

Incorrect addresses
Missing apartment or unit numbers
Unclaimed packages
Refused deliveries
Other delivery issues caused by inaccurate customer information

If a package is returned to Mystik Magik Spiritual Shop, we will contact the customer using the information provided with the order.

Customers may choose to have the package reshipped after paying any applicable additional shipping costs.

If a refund is approved instead of reshipping, original shipping costs and return shipping costs may be deducted from the refund where permitted by applicable law.

7. Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, shipping delays may occur outside of our control.

Mystik Magik Spiritual Shop is not responsible for carrier delays caused by:

Severe weather
Natural disasters
Holidays
High shipping volume
Carrier staffing issues
Transportation disruptions
Other circumstances outside our reasonable control

If a package appears to be lost during transit, please contact us and we will make reasonable efforts to assist you in locating the package or filing a claim with the shipping carrier.

8. Packages Marked as Delivered

Once tracking information confirms that an order has been delivered to the shipping address provided by the customer, Mystik Magik Spiritual Shop considers the shipment fulfilled.

Mystik Magik Spiritual Shop is not responsible for packages that are stolen after confirmed delivery.

Customers experiencing package theft should contact:

Their local postal carrier or shipping carrier
Their local law enforcement agency when appropriate
Their homeowner's or renter's insurance provider, if applicable

Customers are encouraged to use a secure delivery location whenever possible.

9. Damaged Packages

We carefully package orders to help protect products during transit.

If your order arrives damaged, please contact us within 7 days of confirmed delivery.

Please provide:

Your order number
Your name
A description of the damage
Clear photographs of the damaged item
Photographs of the shipping box and packaging

Please keep all damaged products and packaging until your claim has been reviewed.

Depending on the circumstances, we may offer:

A replacement
Store credit
A partial refund
A full refund

Resolutions are determined based on the specific circumstances and product availability.

10. Incorrect or Missing Items

If you receive an incorrect item or believe an item is missing from your order, please contact us within 7 days of delivery.

Please include your order number and photographs when applicable.

We will review the order and work to resolve verified mistakes as quickly as reasonably possible.

11. Shipping Restrictions

Certain products may have shipping restrictions based on:

Carrier policies
Local, state, or federal laws
International shipping regulations
Product ingredients
Hazardous material restrictions

Mystik Magik Spiritual Shop reserves the right to cancel or modify an order if a product cannot legally or safely be shipped to the selected destination.

If payment has already been processed for an item that cannot be shipped, the customer will be notified and an appropriate refund will be issued.

12. International Shipping

[Choose the option that applies to your business.]

If You Currently Ship Only Within the United States:

Mystik Magik Spiritual Shop currently ships within the United States only.

We hope to expand shipping options in the future.

If You Offer International Shipping:

International shipping availability and costs will be displayed at checkout when available.

Customers are responsible for any applicable:

Customs duties
Import taxes
VAT
Brokerage fees
Other charges imposed by their country

Mystik Magik Spiritual Shop is not responsible for delays caused by customs or international shipping authorities.

13. Order Cancellations

Orders may be canceled only if they have not entered processing, production, customization, or shipment.

Because many products are handmade or prepared after an order is placed, cancellation requests should be submitted as soon as possible.

Once production or processing has begun, cancellation may not be possible.

14. Local Pickup

[Include this section only if you offer local pickup.]

Local pickup may be available for eligible orders.

Customers selecting local pickup will receive instructions when their order is ready.

Orders must be picked up within the timeframe provided.

Please bring order confirmation or identification when required.

Mystik Magik Spiritual Shop is not responsible for unclaimed orders after an extended period. Customers will be contacted before any further action is taken.